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SportsCool Cheshire Behaviour Management Framework

At SportsCool Cheshire we use appropriate behaviour management to promote a stimulating environment, which is warm, welcoming and fun. We emphasise children’s freedom as much as possible. As such, it is vital that our staff and carers behave in a way that is socially acceptable. (for example: zero tolerance with physical or verbal bullying, comments based on a person's gender, race, religion, sexuality, disability).  We encourage person centred care however there are standardised behaviour that we expect that are needed for our community to thrive. We ask that carers and children read our code of conduit prior to attending our camps. 

The SportsCool code of conduct includes expected and unacceptable behaviour, our procedure for managing behaviours. Our aim is to provide fun, inclusive, positive and harmonious play between our children and we appreciate your support to ensure this happens.

What SportsCool Cheshire coaches do to promote acceptable behaviour
We make clear our expectations of behaviour at the beginning of every day and remind children when needed.
We praise good behaviour publicly and privately.
We ensure the site is safe and sports sessions are set up in advance. 

Coaches will promote now and next both verbally and visually, to ensure children know the structure of the day. 
We promote respect for each other and equipment.
We set good standards through our own example.
We give rewards such as certificates, treats and awards such as ‘Star of the Week’.
Set individualised targets for the child which positively frames what they need to focus on, for example listening to instructions, follow directions the first time they are given and being kind to other children
Feedback to carers at the end of the day regarding children’s progress and behaviour. 

SportsCool Cheshire expected behaviours
- Be helpful
- Be respectful and polite to others
- Be respectful to equipment
- Get involved and participate
- Kind hands, feet and words
- Take responsibility for your own actions
- Be aware of noise level in classrooms
- General awareness of others’ needs.
- Help whenever you can.
- Show compassion/care.
- To help/assist younger members of the camp
- Respect authority at all times.

Yellow Card behaviours
Being continuously disruptive
- Negative, hurtful or unkind words and actions
Verbal threats
- Not allowing others to be heard and arguing with coaches
- Lack of taking responsibility for your actions
- Repeatedly not listening or following directions
- Unsafe behaviour such as running away from the coach.
- Damaging equipment
- Failing to follow the Electronic Device Policy.

Red Card behaviours
Repeated incidents of 3 Yellow Card behaviours (depending on severity)
- Damaging facilities
- Being purposely physical with others to inflict pain.
- Racial, homophobic or discriminatory language or actions.
- Not respecting other people's protected characteristics such as race, gender, ability, age, disability, sexuality and religion.
- Repeatedly failing to follow the mobile phone policy.
Stealing, vandalism or deliberately damaging equipment or facilities.
- Unsafe behaviour like running away out of the camp, climbing fences or hiding which endangers self or others.
- Verbal threats or intent to hurt others.
- Intimidation or manipulation: child to child, adult to child or child to adult.

Outcomes of poor behaviour

Every child should be talked to respectfully with a clear explanation of the unacceptable behaviour. 

Behaviour Management Stages
Stage 1: Group Coach informs the child that behaviour is not acceptable and child is asked not to repeat it. The coach will explain why their behaviour is unacceptable.

Stage 2: Repeat behaviour - The child is asked to sit out the current game/ session and the lead coach is notified. Lead coach observes the child in session and adds additional support.

Stage 3: The lead coach intervenes with the child. The lead coach will call carers to put a plan in place, preventing progressions to red card behaviour. 

Stage 3: Outcome selected based on severity and frequency of Yellow Card Behaviour. This may include a call to carers asking for the child to be collected.

Stage 4: The lead coach will call carers when the child gets a red card.

End of Season - Notes are made on a child's profile for future coaches, which will build a pen portrait of triggers and tactics. 

Outcomes of behaviour:
Agreed behaviour management strategy is implemented by group coach and lead coach.. carers to support staff with ideas. 
Child’s carers are informed of behaviour.
The child’s carer is called to come and pick them up. A cooling off period is issued and the child may return the following day but any further incident will lead to them not being able to return to camp.
The child’s carer is called to come and pick them up. A 24-hour cooling-off period is issued after which the child may return but any further incident will lead to them not being able to return to camp.
When the child returns to camp, both carers and child understand that further instances of the behaviour will result in them not being able to return to camp.
The SportsCool Behaviour Support Team reserves the right to escalate or skip stages where incidents are deemed to have an adverse impact on other children, staff, venue or the safety and experience of others is at risk.

Some of our children will have experienced multiple rejections and exclusion in their lives. As a result, most will display behaviours which will test the boundaries of others. We are aware that some challenging behaviour is a way of communication and they may not have the stability to understand behaviour may affect others. As such, we conduct a 1:1 call with the carer (and child where appropriate) prior, to clarify if and how  we can support them appropriately. 

If carers disclose a child has an additional need, we will conduct 1:1 calls with carers and then children to ensure they are aware of the coaches on site. This ensures the child settles as quickly as possible at our camps. We will ensure a plan is in place to manage needs and triggers, which can be adapted per child. It is vital that carers are honest with us, to enable the best outcome for the child.

If carers have any queries and would like to speak to Head Office regarding our Behavioural Management Policy, please call our team on 07450 520612 who will be happy to help.

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